IN
The covering email is the authority, not this page. Banks change these rules without announcing it, and published lists (including ours) disagree with each other. Treat what follows as the patterns worth trying, in order.
How to open a locked statement
- Open the email or SMS the statement arrived with — it states the password rule the bank used.
- Type the password exactly as described: no spaces, and lower case unless the bank says otherwise.
- If it's rejected, try the alternatives listed for your bank below — the same bank often uses different rules for net banking, app and emailed statements.
- To convert it, upload the locked PDF as it is. You'll be asked for the password, it unlocks the file in your browser, and it's never sent to us.
Every bank, at a glance
Where each India bank keeps your statement
Downloading a fresh copy is usually quicker than hunting for a password. These are the routes to a statement PDF for the India banks we support.
Axis
Axis internet banking, where the e-statement downloads as a password-protected PDF
Axis Bank is one of India's bigger private banks, and its e-statement comes as a password-protected PDF.
Bank of Baroda
Baroda Connect net banking → the account → Account Statement → set the date range → download as PDF.
Bank of Baroda absorbed Vijaya Bank and Dena Bank, so older statements may carry a legacy branch or account format.
Canara Bank
Canara net banking → the account → Statement of Account → choose the period → download PDF.
Canara Bank merged with Syndicate Bank, so account numbers and statement layouts vary depending on the originating bank.
HDFC
HDFC NetBanking, where the e-statement downloads as a password-protected PDF
HDFC Bank is India's largest private-sector bank, and its e-statement arrives as a password-protected PDF.
ICICI
ICICI Internet Banking, where the e-statement downloads as a password-protected PDF
ICICI Bank is one of India's largest private banks, and its e-statement PDF is locked with a password by default.
IDFC FIRST Bank
IDFC FIRST net banking or the app → the account → Statement → select the period → download PDF.
IDFC FIRST is a relatively new private bank with a digital-first setup, so statements tend to be cleanly typed PDFs rather than scans.
IndusInd Bank
IndusInd net banking or the IndusMobile app → the account → Account Statement → choose the period → download PDF.
IndusInd offers statements in several formats from net banking, so an Excel or CSV export may be available alongside the PDF.
Kotak
Kotak Net Banking, where the e-statement downloads as a password-protected PDF
Kotak Mahindra Bank is a large Indian private bank, and like its peers it sends the e-statement as a password-protected PDF.
PNB
PNB net banking, where the e-statement downloads as a password-protected PDF
PNB (Punjab National Bank) is one of India's biggest public-sector banks, and its e-statement PDF is password-protected.
SBI
OnlineSBI Net Banking, where the e-statement downloads as a password-protected PDF
SBI (State Bank of India) is the country's largest bank by far, and its e-statement PDF comes locked with a password you set.
Converting without removing the password
Most converters tell you to strip the password in Acrobat or Preview first. That extra step has a cost: re-saving a PDF that way frequently rasterises the text layer, so a statement that would have extracted cleanly has to be read by OCR instead. Upload the locked file as it is — the password unlocks it in your browser, the original text layer survives, and every transaction still goes through the reconciliation check before you download anything.
Frequently asked questions
Do I have to remove the password before converting?expand_more
No. Upload the locked PDF exactly as the bank sent it. You'll be asked for the password and the file is unlocked in your browser — the password never reaches our servers. Re-saving a PDF to strip the password often flattens the text into an image, which makes extraction harder rather than easier.
I don't know the password — can you recover it?expand_more
No. The password is set by your bank and we can't recover or bypass it. Check the email or SMS the statement arrived with, which nearly always states the format. Otherwise download a fresh copy from online banking, which is usually unlocked.
The format listed here didn't work. What now?expand_more
Try the alternatives listed for your bank. Banks change these rules without notice and often use different ones for net banking, the mobile app and emailed statements, so no published list is authoritative — the covering email is.
