The agreement between you and Export Bank Statement: how plans and billing work, what you can expect from the conversion, and what we each promise.
A guide to help you find your way. The full terms below are what actually apply.
Cancel any time
You keep access until the end of the period you've paid for, and you're not charged again.
14-day refund
If it doesn't do what we said it would, email us within 14 days of a charge and we'll refund it.
Your files stay yours
Processed only to produce your output, not kept after conversion, never used to train AI.
Check the output
The balance check is a safety net, not a guarantee, and it isn't accounting or tax advice.
Play fair with free limits
Please don't get round them with multiple accounts, scripts or automated traffic.
English law
Governed by the law of England and Wales. Consumers keep their local legal protections.
These terms govern your use of exportbankstatement.com (the "Service"), operated by Export Bank Statement ("we", "us"). By using the Service you agree to them. If you are agreeing on behalf of a business, you confirm you may bind that business.
You upload a bank statement PDF. We extract the transactions, check that the opening balance plus money in minus money out matches the printed closing balance, and give you the result as a spreadsheet or an accounting-ready file. We do not connect to your bank and we never ask for banking credentials.
You can convert without an account. Creating one requires a working email address; keep access to it secure, because sign-in links sent there grant access to your account. Tell us promptly if you think someone else has got in. You must be at least 16 and using the Service for business purposes.
The free tier has daily limits, shown in the app and subject to change. Paid plans are metered in pages per month and also have a daily fair-use limit, set well above normal use. They exist to keep the Service available to everyone. Please don't work around them with multiple accounts, scripts or automated traffic; we may limit or suspend accounts that do.
Cancel at any time from your account page; you keep access until the end of the period you have paid for, and you are not charged again. We don't pro-rate part months.
If the Service doesn't do what we said it would, email rudra@exportbankstatement.com within 14 days of a charge and we will refund it. We would rather refund you than argue about it. Where consumer law gives you stronger cancellation rights than this paragraph, those rights apply and nothing here limits them.
You keep all rights in the statements you upload and the output you download. You grant us permission to process your file only to produce that output, and for no other purpose. We do not use your statements to train AI models. We do not retain your files after conversion — see the Privacy Policy.
You confirm you are entitled to upload the statements you upload.
The reconciliation check is a safety net, not a guarantee. It confirms that the transactions we extracted add up to the closing balance printed on the statement. It cannot tell you that a figure was misread in a way that still balances, that a page was missing before you uploaded it, or that the statement itself is correct.
Check the output before you rely on it. The Service is a tool for people who know what a bank statement should look like. It is not accounting, tax, legal or financial advice, and it is not a substitute for professional judgement. If you file a return, support a loan application or close a set of books using this output, that remains your responsibility and your professional judgement.
You agree not to:
API access requires a plan that includes it. Keep your API key secret; you are responsible for calls made with it. We may rate-limit or revoke a key that is abused, and we may change the API with reasonable notice.
We aim to keep the Service running but do not promise it will be uninterrupted or error-free. We may change, suspend or withdraw features. If we discontinue a paid feature you rely on, we will refund the unused portion of your subscription.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profit, or loss of data, and our total liability to you in any 12-month period is limited to the amount you paid us in that period. If you use the Service for free, that amount is nil, which is the trade-off for it being free — check the output.
You can stop using the Service and delete your account at any time. We may suspend or close an account that breaches these terms, and will normally tell you why and give you a chance to put it right first.
We may update these terms. The date above shows when. If a change materially affects you we will give reasonable notice, and continuing to use the Service after that means you accept it.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer in another country, you keep the protections of the mandatory law where you live.
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