US
About Truist statements
Truist was formed by the merger of BB&T and SunTrust, so older customers may still have statements under either of those names. You grab the statement PDF from Truist online banking, under Statements & Documents — same as you would for any branch-based account.
Truist sections its statement, and because the bank was formed from BB&T and SunTrust, older statements may still be under either of those names. That's exactly the detail that gets scrambled when you paste a PDF into a spreadsheet, and exactly what the converter preserves, column by column.
The figures stay in USD (US dollars) and dates read MM/DD/YYYY, the same as on the original statement. Scanned or photographed PDFs work too: OCR reads them into the same columns, and the running balance is checked before anything downloads.
After that you're just reconciling in QuickBooks; the awkward part of getting the data out of the PDF is handled.
Why people convert Truist to QuickBooks
When you're cleaning up QuickBooks or taking on a new client, there are usually Truist months with no feed behind them. A converted file fills those in under Upload from file, instead of keying each transaction.
It also saves the back-and-forth at year end. Instead of asking a client for a CSV their Truist login may not even offer, you take the PDF they already have and convert it, so the numbers in QuickBooks match the statement line for line.
Import a Truist statement into QuickBooks
QuickBooks Online takes a CSV; QuickBooks Desktop takes a .qbo Web Connect file.
- Convert the PDF above. For QuickBooks Online download the QuickBooks CSV; for Desktop download the QBO.
- QuickBooks Online: Banking → Bank transactions → Link account → Upload from file.
- Pick the CSV, map Date / Description / Amount, choose the account, and import.
- QuickBooks Desktop: File → Utilities → Import → Web Connect Files, then select the .qbo.
infoOne honest caveat
The QBO file carries a placeholder bank id, so QuickBooks Desktop can reject it with an OL-301 error ("not a participating financial institution") until you set your own bank's id. For a reliable import, use the QuickBooks CSV in QuickBooks Online instead — we don't claim the QBO will import everywhere.
The totals are checked first
The totals are checked before you download. If a row is missing, the statement gets flagged right here — so a gap shows up before it reaches QuickBooks or your client, not after.
Frequently asked questions
Will the Truist file import into QuickBooks?expand_more
In QuickBooks Online the CSV imports cleanly under Banking → Upload from file. The Desktop QBO can hit an OL-301 error ("not a participating financial institution") until you set your own bank's id — so for Online, stick with the CSV.
What's on a Truist statement?expand_more
Truist sections its statement, and because the bank was formed from BB&T and SunTrust, older statements may still be under either of those names. The converter reads each of those into its own column, so the QuickBooks-ready file imports into QuickBooks cleanly.
Where do I download the Truist statement?expand_more
From Truist online banking, under Statements & Documents. Save the PDF, then drop it into the converter above — multi-page and multi-month statements are read in one go.
Can I use a photo of my Truist statement?expand_more
Yes. Scanned or photographed PDFs are read with OCR into the same columns, and the balance check still runs, so a scan converts the same as a digital download.
What does it cost to start?expand_more
Converting is free to start. Excel, CSV and JSON download with no login; the QuickBooks file needs a free sign-in.